I wanted to thank you for allowing me to work directly with some of your developers in enhancing or adding certain functions, and for letting us freely test certain modules before we decide to go with them. It is rare in the business world to find a company so willing to work with its customers.
I still get vendors calling me up. I tell them, don't even start pitching me - I have no interest. I use the best product that's out there today there’s no reason to bring you in. They ask me, what are you using? I say Realtime. And they say, oh, OK, like there's no reason to even continue speaking to me if I already found Realtime.
Thank you very much for your assistance. This is definitely the best tech support I've gotten from any provider in a long time.
We currently have been using all of the available modules for over 3 years now. This has both saved us a considerable amount of money as well as vertically integrated student and staff record keeping. NJSMART and federal/state submissions are (literally) as easy as running a report of existing data in their system.
I wanted to thank all of you at Realtime. Due to your constant support, state requirements knowledge, insight into school necessities and an unending willingness to listen to suggestions or requests, you have continually made my job easier and more efficient. Thank you!
Having worked with both PowerSchool, Genesis, and Realtime there is no comparison. Realtime, for just the reporting, customer service and technical support blow the doors off the competition. In my opinion, it is the best out there.