Of all aspects of Realtime which I feel set it apart from other SIS’s is their accessibility and customer service. The staff at Realtime are truly educational partners in my school community and I cannot say enough good things about their professionalism and commitment to excellence.
I wanted to thank you for allowing me to work directly with some of your developers in enhancing or adding certain functions, and for letting us freely test certain modules before we decide to go with them. It is rare in the business world to find a company so willing to work with its customers.
Whenever I call the Customer Support Center they have gone out of their way many times and have always come through for us. It is so nice to know that you can count on someone to follow through. If makes our school feel connected to Realtime. I don't think many schools can say that about their student software providers. Much Thanks.
Larry's extensive background in education provides him with a unique perspective that allows Realtime to offer an exceptional school management system.
Thanks for all of your help this year, it was really a pleasure working with you at Realtime and it really is a much easier process for us, and we did see a difference.
Thanks for the speedy turn around. The tech support from Realtime has been fantastic!