Most importantly, parents have instant access to the information they need to stay informed, and make effective decisions regarding their child. Without Realtime, if parents needed information on their child’s progress, accommodations, or records, they would need to make a call and schedule an appointment. There are just so many hours in a day for teachers. With limited resources, schools often run into a situation where they are unable to efficiently satisfy the demands of the parents. Subsequently, a rift forms, and it is a rift that is very difficult to mend.
With Realtime, parents are more informed, more involved in their children’s education, and able to assist their children to become better students. With everyone’s time seemingly getting shorter, parents can concentrate on what’s really important, and schools get better results for everyone.
Parents’ view of the school often boils down to one crucial element: how easy is it for them to obtain the information they want when they want it. Traditionally, if parents needed information on their child’s progress, accommodations, or records, they would need to make a phone call, and more than likely, schedule an appointment. With limited resources available, schools often run into a situation where they are unable to efficiently satisfy the demands of the parents. Subsequently, a rift forms, and it is a rift that is very difficult to mend. With Realtime, we address the problem at the source, by keeping parents more informed, more involved, and ultimately happy with the schooling their child is receiving.
Realtime’s Parent Portal provides parents with access to all of their child’s records from the comfort of their home or office using any internet browser. Parents can interact with administrators and teachers without worrying about taking a day off from work or getting a babysitter — the school’s lights are on 24/7. Most importantly, parents have instant access to the information they need to stay informed and make effective decisions regarding their child.
Of all aspects of Realtime which I feel set it apart from other SIS’s is their accessibility and customer service. The staff at Realtime are truly educational partners in my school community and I cannot say enough good things about their professionalism and commitment to excellence.
Thank you very much for your assistance. This is definitely the best tech support I've gotten from any provider in a long time.
Having worked with both PowerSchool, Genesis, and Realtime there is no comparison. Realtime, for just the reporting, customer service and technical support blow the doors off the competition. In my opinion, it is the best out there.
I still get vendors calling me up. I tell them, don't even start pitching me - I have no interest. I use the best product that's out there today there’s no reason to bring you in. They ask me, what are you using? I say Realtime. And they say, oh, OK, like there's no reason to even continue speaking to me if I already found Realtime.
Our needs are met on a daily basis by a pleasant, competent staff who are always willing to go above and beyond. Realtime is great and easy to use. We have been with Larry Ullman for 17 years even before Realtime.
I personally have had a wonderful experience with the tech support from the staff at Realtime. It's been a pleasure working with such helpful, knowledgeable and friendly people. Thanks so much.