Welcome on board with Realtime, it’s now time to get the project started with a good kick-off! The first step is for you to choose your Realtime Security manager and assemble your team. Your team needs to include the leaders for key functions (District Admins). Realtime will assign you an Implementation Specialist(s) who will guide you through the entire process and act as your project manager. Assembling your team may take some time but is a crucial step in the implementation process and ensures its success.
Once all the team players have been identified and the project kicked-off, it’s time for the project team to get to work! Typically, the first step in the actual process is to have a planning meeting with your Realtime Implementation Specialist, district admins, and your project manager. If multiple modules are being purchased there may be more than one planning meeting. One for the core system, then smaller planning sessions for the various department modules. This is especially important for larger districts and results in a smooth transition. Your Realtime Implementation Specialists collaborate together to offer your district the best advice and options for your district’s needs. We have seen it all!!!
After refining the implementation plan, it is time for the first software build out. Your Realtime Implementation Specialist(s) will work with our development and technical team to begin the work on configuration and set up your new Realtime database. Based on your requirements, timelines, and modules, your software shell will be configured to meet your needs.
This is where the real fun begins, let’s get some data in there.
If any other system integrations will be required, your Realtime Implementation Specialists will work with your leads to establish an FTP and begin the export and import processes.
With the data imported, and something to look at… it’s time to get Training! Based on your planning sessions and district’s needs, your staff will undergo a combination of the following types of training:
Your Go Live Date has arrived… Your system is now fully operational, and users begin to use the system in “Realtime” data.
This is an exciting time for everyone… Including our Support Staff here at Realtime! A Go-Live announcement will be sent to our Support Departments with a list of District Admins as well as a rundown of your system configuration and data conversion. Congratulations!!!
Don’t worry your Realtime Implementation Specialist(s) are still here for you, but you also now have access to the greatest support team in New Jersey! Our support department is here for your district for any questions and/or technical help you need as you get going. Just read our testimonials, once you choose to make the switch to Realtime, you will never look back.
Thanks for the speedy turn around. The tech support from Realtime has been fantastic!
Office of Special Services, Ringwood Board of Education
Steve Fiedeldey
Whenever I call the Customer Support Center they have gone out of their way many times and have always come through for us. It is so nice to know that you can count on someone to follow through. If makes our school feel connected to Realtime. I don't think many schools can say that about their student software providers. Much Thanks.
Technical Institute of Camden County
Eva Cetrullo
Thanks for all of your help this year, it was really a pleasure working with you at Realtime and it really is a much easier process for us, and we did see a difference.
Board Office, Hazlet Schools
Joy Derechailo
Having worked with both PowerSchool, Genesis, and Realtime there is no comparison. Realtime, for just the reporting, customer service and technical support blow the doors off the competition. In my opinion, it is the best out there.
Shared Service Administrator, Manchester Regional High School
Brian Zinn
With only two days before my retirement, I want to sincerely thank EVERYONE in the RealTime family for all you have done for me to talk me through all of my questions and issues throughout the past 10 years as Guidance Head in Cliffside Park. I have never worked with more professional and wonderful people. I am grateful that I got the opportunity to get to know some of you in that time. I wish you all well.
Cliffside Park Public Schools
William Ludwig
Of all aspects of Realtime which I feel set it apart from other SIS’s is their accessibility and customer service. The staff at Realtime are truly educational partners in my school community and I cannot say enough good things about their professionalism and commitment to excellence.
Boonton Public Schools
Robert Presuto