Whenever I call the Customer Support Center they have gone out of their way many times and have always come through for us. It is so nice to know that you can count on someone to follow through. If makes our school feel connected to Realtime. I don't think many schools can say that about their student software providers. Much Thanks.
I personally have had a wonderful experience with the tech support from the staff at Realtime. It's been a pleasure working with such helpful, knowledgeable and friendly people. Thanks so much.
Of all aspects of Realtime which I feel set it apart from other SIS’s is their accessibility and customer service. The staff at Realtime are truly educational partners in my school community and I cannot say enough good things about their professionalism and commitment to excellence.
I still get vendors calling me up. I tell them, don't even start pitching me - I have no interest. I use the best product that's out there today there’s no reason to bring you in. They ask me, what are you using? I say Realtime. And they say, oh, OK, like there's no reason to even continue speaking to me if I already found Realtime.
Having worked with both PowerSchool, Genesis, and Realtime there is no comparison. Realtime, for just the reporting, customer service and technical support blow the doors off the competition. In my opinion, it is the best out there.
I wanted to thank all of you at Realtime. Due to your constant support, state requirements knowledge, insight into school necessities and an unending willingness to listen to suggestions or requests, you have continually made my job easier and more efficient. Thank you!