Welcome on board with Realtime, it’s now time to get the project started with a good kick-off! The first step is for you to choose your Realtime Security manager and assemble your team. Your team needs to include the leaders for key functions (District Admins). Realtime will assign you an Implementation Specialist(s) who will guide you through the entire process and act as your project manager. Assembling your team may take some time but is a crucial step in the implementation process and ensures its success.
Once all the team players have been identified and the project kicked-off, it’s time for the project team to get to work! Typically, the first step in the actual process is to have a planning meeting with your Realtime Implementation Specialist, district admins, and your project manager. If multiple modules are being purchased there may be more than one planning meeting. One for the core system, then smaller planning sessions for the various department modules. This is especially important for larger districts and results in a smooth transition. Your Realtime Implementation Specialists collaborate together to offer your district the best advice and options for your district’s needs. We have seen it all!!!
After refining the implementation plan, it is time for the first software build out. Your Realtime Implementation Specialist(s) will work with our development and technical team to begin the work on configuration and set up your new Realtime database. Based on your requirements, timelines, and modules, your software shell will be configured to meet your needs.
This is where the real fun begins, let’s get some data in there.
If any other system integrations will be required, your Realtime Implementation Specialists will work with your leads to establish an FTP and begin the export and import processes.
With the data imported, and something to look at… it’s time to get Training! Based on your planning sessions and district’s needs, your staff will undergo a combination of the following types of training:
Your Go Live Date has arrived… Your system is now fully operational, and users begin to use the system in “Realtime” data.
This is an exciting time for everyone… Including our Support Staff here at Realtime! A Go-Live announcement will be sent to our Support Departments with a list of District Admins as well as a rundown of your system configuration and data conversion. Congratulations!!!
Don’t worry your Realtime Implementation Specialist(s) are still here for you, but you also now have access to the greatest support team in New Jersey! Our support department is here for your district for any questions and/or technical help you need as you get going. Just read our testimonials, once you choose to make the switch to Realtime, you will never look back.
I wanted to thank all of you at Realtime. Due to your constant support, state requirements knowledge, insight into school necessities and an unending willingness to listen to suggestions or requests, you have continually made my job easier and more efficient. Thank you!
Hammonton School District
Amanda Eccles
Realtime is very responsive and very receptive. It works. My teachers are happy. They say, wow, that’s great.
Director of Guidance, New Brunswick School District
Barbi Siegel
For what Realtime has done for Clifton, and their honesty, Realtime was the right choice. It's the best move we've ever made.
Clifton School District
Charles Holland
OMG - can I say that? Thank you SO VERY MUCH for creating this export for me. This will save hours of work every month and I can see us using this for many various purposes. Thank you again for giving this your prompt attention!
Technology Department, Ramsey School District
Karen Khoury
Thank you very much for your assistance. This is definitely the best tech support I've gotten from any provider in a long time.
Office of Special Services, West Milford Board of Education
Megan S. Pepe
Realtime is a very user-friendly and intuitive system that makes complex tasks easy to accomplish.
Old Bridge Township School District
Carylee A. Johnson