Superior Support
Company offices are located in Toms River, New Jersey. Support staff is available to answer your questions when you need answers, not hours later. Districts that utilize our hosted solution receive all application software, backups, security and professional system management from our secure site. We can also deliver our services on district-housed servers. SIS users experience virtually zero latency from our system because our servers are connected directly to the Internet at our enterprise facility. Our fee is all-inclusive and guaranteed for five years. All needed upgrades are included. There will never be fees or additional charges for new releases or to meet government mandates.
Realtime is managed by a team of software and application experts with 50+ years in the educational software business. Our company offices are located in Toms River, New Jersey. Support staff is available to answer your questions when you need answers, not hours later,
Support can be reached by phone at 732.678.5142 or by email at support@realitinc.com.
Core Support Department
Telephone: 732.678.5142
Email: support@realitinc.com
IEP Support Department
Telephone: 732.678.5142
Email: IEPsupport@realitinc.com
What People Are Saying About Support
With only two days before my retirement, I want to sincerely thank EVERYONE in the RealTime family for all you have done for me to talk me through all of my questions and issues throughout the past 10 years as Guidance Head in Cliffside Park. I have never worked with more professional and wonderful people. I am grateful that I got the opportunity to get to know some of you in that time. I wish you all well.
I personally have had a wonderful experience with the tech support from the staff at Realtime. It's been a pleasure working with such helpful, knowledgeable and friendly people. Thanks so much.
Our needs are met on a daily basis by a pleasant, competent staff who are always willing to go above and beyond. Realtime is great and easy to use.
Whenever I call the Customer Support Center they have gone out of their way many times and have always come through for us. It is so nice to know that you can count on someone to follow through. If makes our school feel connected to Realtime. I don't think many schools can say that about their student software providers. Much Thanks.
I wanted to thank all of you at Realtime. Due to your constant support, state requirements knowledge, insight into school necessities and an unending willingness to listen to suggestions or requests, you have continually made my job easier and more efficient. Thank you!!
Thanks for the speedy turn around. The tech support from Realtime has been fantastic!
Thank you very much for your assistance. This is definitely the best tech support I've gotten from any provider in a long time.