Realtime can be accessed from any internet connected computer, 24 hours a day, 7 days a week. Realtime organizes and maintains all aspects of scheduling, grading, discipline, nurse’s office and medical records, IEPs, 504s, rankings, transcripts, student and staff attendance, enrollment, contact information, and State Reporting as well as many other built in and optional modules.
If a school district needs it, it is available. When you need us, we are there to help. You’ll be supported by an in-house staff that’s totally dedicated to exceptional service. If there is ever a problem, we guarantee you will be back up in minutes rather than days or weeks. Our system allows our service team to see what you see, reducing the time to answer a question or solve a problem.
We currently have been using all of the available modules for over 3 years now. This has both saved us a considerable amount of money as well as vertically integrated student and staff record keeping. NJSMART and federal/state submissions are (literally) as easy as running a report of existing data in their system.
I still get vendors calling me up. I tell them, don't even start pitching me - I have no interest. I use the best product that's out there today there’s no reason to bring you in. They ask me, what are you using? I say Realtime. And they say, oh, OK, like there's no reason to even continue speaking to me if I already found Realtime.
Whenever I call the Customer Support Center they have gone out of their way many times and have always come through for us. It is so nice to know that you can count on someone to follow through. If makes our school feel connected to Realtime. I don't think many schools can say that about their student software providers. Much Thanks.
Our needs are met on a daily basis by a pleasant, competent staff who are always willing to go above and beyond. Realtime is great and easy to use. We have been with Larry Ullman for 17 years even before Realtime.
Having worked with both PowerSchool, Genesis, and Realtime there is no comparison. Realtime, for just the reporting, customer service and technical support blow the doors off the competition. In my opinion, it is the best out there.
Thanks for all of your help this year, it was really a pleasure working with you at Realtime and it really is a much easier process for us, and we did see a difference.